Shipping and Returns

All items are shipped via USPS. If the shipping cost is significantly less than what you were charged I will refund you the difference. This will most likely occur with shipping multiple items to the west coast. Shipping outside of the U.S. in not currently available but you can always send me and email to inquire.
Please be sure to have a secure location for package delivery. Heit Ceramics is not responsible for stolen or otherwise undeliverable packages and refunds or replacements cannot be accommodated.
All pieces are considered final sale and may not be returned or exchanged. Should any items arrive damaged, please take a photo and email me immediately.